Look beyond the interface

Introducing digital health technology involves more than choosing what appears on a screen. Organisations also need to consider how systems connect, how personal data is handled, and how processes are documented and maintained.

Integration

Our ABDM service conversations begin with existing systems and intended workflows. The service page outlines integration assessment, ABHA and consent-based information workflows, and implementation planning as areas to discuss.

Privacy

Privacy readiness begins with understanding the organisation’s data and the work around it. Our DPDP service scope includes discussions about data mapping, notices, consent, request handling, and operational implementation. Requirements and responsibilities should be considered in the context of the organisation.

Quality

Our ISO 13485 support is focused on medical device quality management processes, documentation, and readiness. Advisory and implementation support are distinct from certification or regulatory approval. The right starting point is a discussion of the product, organisation, and current processes.

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